Frequently asked questions

– If you want to place an order please message us on our Telegram Channel or respond to the email.

To check product availability please apply for an account first. Upon approval, you will receive a welcome letter with all the links. You may inquire about availability then.

Yes, we do have a spreadsheet that is attached to every email we send out. In order to receive the daily offers as well as the wholesale catalog you need to sign up for an account.

Usual processing time is 2-3 business days after cleared payment, unless stated otherwise. Processing times might vary based on the additional prep requested. Customer sets up freight.

– Zelle. ACH Transfer, Wire Transfer, Credit card (Fees apply)

– For daily deals that are being sent through email and Telegram, the MOQs are mentioned per deal. – For the wholesale catalog ONLY, the MOV is mentioned in terms and conditions. The MOV of wholesale catalog DOES NOT APPLY to the daily deals.

– Yes, we do. You have to create the labels through your Amazon SellerCentral and send them to us. We will ship them on your behalf.

– Yes, Empire Distribution offers all kinds of prep services including FNSKU labeling, polybagging, bubblewrapping, bundling, and more. The prices vary depending on the item, quantity, requirements, etc. If you would like to add any services to the order please inquire at the time of ordering.

– Please click Apply Wholesale button and fill in the application. We will review your application and get back to you within 24-48 hours.